Garmin Connect Help

How to connect

1. Go to Profile → Devices.
2. Tap Connect Garmin Connect.
3. Sign in to your Garmin account and tap Agree.
4. You'll return to RunSmart automatically. Recent runs and wellness data sync within a few minutes.

My data isn't syncing

• Check Garmin Connect first. Open the Garmin Connect app and confirm the activity appears there. RunSmart can sync only after Garmin Connect has received the data from your device.
• Wait a few minutes. Garmin pushes data to RunSmart after activities complete. The first sync after connecting may take 5–10 minutes.
• Tap Sync now. In Profile → Devices, tap the Garmin card and tap Sync Garmin to trigger a manual pull.
• Reconnect. If sync still fails, disconnect and reconnect. This refreshes your authorization.

Why some data may be missing

Not all metrics are available for every user. Whether a metric appears depends on:

• Your Garmin device model — not all devices measure HRV, Pulse Ox, or Body Battery
• Whether you wore the device overnight — required for sleep and HRV data
• Whether the data has synced from your device to the Garmin Connect app
• Which permissions you approved when connecting RunSmart
• Which data types Garmin has enabled for RunSmart in your region

If a metric your device supports is still missing after 24 hours, try disconnecting and reconnecting Garmin to re-request permissions.

What data RunSmart imports

• Activities: completed runs including GPS route, pace, heart rate, elevation, cadence, and running dynamics (device-dependent)
• Recovery signals: HRV, resting heart rate, sleep quality and duration, daily stress, and Body Battery — when available from your device and permissions
• Training: VO2 max estimates and daily step count

Data is imported only after you authorize access. You can disconnect at any time.

How to disconnect

1. Go to Profile → Devices.
2. Tap the Garmin card and tap Disconnect.
3. RunSmart revokes its authorization and stops all future imports. Previously imported runs remain in your history.

Delete my Garmin data

Email hello@runsmart.ai with subject "Delete my Garmin data". We process requests within 30 days.

Still need help?

Email hello@runsmart.ai with your Garmin device model and what you see in the app. We typically reply within 24 hours.